Terms conditions| CUSTOMIZED WHOLESALE JEWELRY. HANDMADE BRACELETS, NECKLACES AND RINGS.

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GENERAL TERMS AND CONDITIONS

The terms and conditions listed below govern the use of the online store www.mysportsjewelry.com Our VAT number is B95486452 and we are registered in Bilbao, Vizcaya (Tomo 4853, Libro 0, Folio 169, Hoja BI-49966, Inscripción 1). By using our website, you accept these terms and conditions in full.

My Sports Jewelry reserves the right to change the General Sales conditions at any time and without prior notice, and can change, delete or add the content and services provided via this website. 

Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

Our virtual store is subject to the Spanish Law (Royal Decree 1133/1997 of July 2011). Any disputes relating to a contract under these terms and conditions shall be subject to the jurisdiction of the courts of Spain.

 

REGISTRATION AND ACCOUNT

You may register for a free account by completing and submitting the account registration form on our website and you will receive a user ID and password. You must keep your password confidential not allowing any other person to use your account to access the website.

You may cancel your account on our website using your account control panel.

 

RESPONSIBILITIES

My Sports Jewelry cannot be held responsible for non-compliance with the contract undertaken in the event of stock shortage, non-availability of the product, disturbance with the transport services or force majeure.

All product orders are subject to their availability, and should there be unavailability of stock, we reserve the right to provide information on possible quality substitutions which you may order. If you do not choose to order these substitution products, we will refund the amount paid by yourself. 

We endeavour to show the correct descriptions, dimensions and sizes for each product. There may however be slight variances in the item you receive to the product pictured due to the natural quality of the raw materials used and because all work is handmade.

The product image is not contractual. The colours can have different tones in different computer screens and the image can always vary slightly from reality. The colours might also vary depending on the dye lots.

 

ENGRAVING SERVICE 

My Sports Jewelry provides an engraving service according to the customer’s artwork, examples or other instructions. The customer warrants that the production of the goods according to his instructions do not infringe any intellectual property rights of third parties. Every piece is engraved in our studio using the latest laser technology. The outcome might vary slightly from one piece to another due to minor irregularities on the pieces.

 

PRICE AND VALUE ADDED TAXES

My Sports Jewelry has no minimum purchase required.

All prices quoted on this website are VAT included. Contact us at info@mysportsjewelry.com for wholesale prices.

 

PAYMENT CONDITIONS

Each and every piece of jewelry is handcrafted in our studio after you specific requirements so we can only start production once the order has been paid for in full.

My Sports Jewelry accepts the following payment methods:

BANK TRANSFER: International bank transfers usually take a few days so we recommend our clients to send us a bank slip or proof of payment in order to ship the sooner. Any commission or charges remain at customers expenses.

 

 BANK NAME:      LA CAIXA
 ACCOUNT HOLDER:     GEMALIA CUENTAS Y FORNITURAS, S.L.  
 ACCOUNT #  2100 3885 15 02 00059686
 IBAN:  ES69 2100 3885 1502 0005 9686
 SWIFT CODE  CAIXESBBXXX

 

PAY PAL: When choosing PAYPAL as payment method you will be redirected to the PayPal site. Otherwise, you can visit www.paypal.com and forward your payment to our account info@mysportsjewelry.com
PayPal provides you with the highest level of flexibility and security and it has no commissions for the customer. You only have to open your account, register your credit or debit card and stay safe while shopping on the Internet.

 

Please note that we cannot accept any payment method not specified above.

 

SHIPPING

Shipping costs depend on the destination

  • SPAIN and PORTUGAL: 3,90€ ( free for purchases over 50€).
  • CANARY ISLANDS : 9,90€
  • EUROPEAN UNION COUNTRIES*: ( See exceptions) 9,90€ ( free for purchases over 50€).
  • OTHER EUROPEAN UNION COUNTRIES: IRELAND, SWEDEN, FINLAND, BULGARY, GREECE.13,90€ ( free for purchases over 50€).
  • INTERNATIONAL: Shipping cost may vary depending on weight and destination. Please contact us by email to info@mysportsjewelry.com 

            Customer remains responsible for all the import taxes and duties if any.

Please allow 3-4 weeks from the time payment has cleared for us to create and ship your order unless otherwise noted. During certain peak seasons shipping may take longer.

My Sports Jewelry chooses which carrier will deliver your shipment, and some of our shipments require a signature. 

Please note that you bear the risk for the products you have ordered when the delivery is completed. If the packaging appears to be damaged, please do not accept the shipment. Upon receipt the shipment must be checked for accuracy and completeness.

We do not ship to PO Box addresses.

 

RETURNS & EXCHANGES

We create pieces of jewellery around your own specific requirements so returns and exchanges are not accepted. We can only accept modifications or cancellations before you make your payment.

If your order contains damaged or faulty goods (other than the usual irregularities of a natural or handcrafted product) please contact us on the +(34) 94 612 22 74 or at info@mysportsjewelry.com within 14 natural days after reception of your order.  The customer will be requested to supply evidence and we will inform by e-mail at the earliest time whether the defective product is to be repaired, replaced or refunded. My Sports Jewelry shall have no liability for damaged or faulty goods unless notification of such damage has been made within fourteen days of delivery. My Sports Jewelry reserves the right to deny any return or reclamation.

Each and every piece is entirely handcrafted in our studio so pieces might not come out exactly the same. 

We use genuine leather cords in our creations and actual colours may vary depending on the dye lot.  

Return shipping costs are at the expense of the client. However, the replacement item is sent to you free of charge. If the client agrees we will send the replacement item together with the next order because postage and handling are usually over the cost of the goods.

 

INTELLECTUAL PROPERTY

All the materials, photos and content included on the website belong to us or to those who grant us license to use them. You may only use this material as expressly authorized by My Sports Jewelry.

 

CARE & CLEANING 

We recommend you to store you items in an airtight plastic bag when not worn. Keep them away from direct light and air. Showcases and shop windows have an adverse effect on the items.

Our jewelry is not waterproof, please avoid exposing metal, leather, fabric and other materials to water.  It is also recommended to avoid, as far as possible, the contact with perfums.

Silver plated components: to clean the silver plated components we recommend using a soft polish cloth.

Leather: It is recommended that you use hydrating cream (perfume and colorant free) on your leather accessories every 2-3 months.

Resin: you can enhance the brightness by using a soft cloth.

Swarovski elements: please use a soft cloth to clean crystals.

 

CUSTOMER SERVICE

If you have any questions, concerns or comments, please contact us on the +(34) 94 612 22 74 or at info@mysportsjewelry.com We are always happy to hear from you.